Coordinator of Group Volunteers
The Volunteer Engagement and Service Learning Department is dually comprised of our ongoing volunteer program and the Urban Forum program at Kingdom House, and the Coordinator of Group Volunteers will have responsibilities with each. The ongoing volunteer program provides both individuals and groups with opportunities to assist the agency in acting out its mission of helping people achieve better lives while the Urban Forum provides expert guidance in social justice education through an array of service-learning and immersion opportunities. This position works closely with all organization staff to provide meaningful service opportunities to over 200 episodic groups who assist in the delivery of Kingdom House’s programs and services on an annual basis.
Primary Functions and Responsibilities:
Ongoing Volunteer Program (75%):
• Provides oversight and supervision to all episodic, group volunteers, who contribute approximately 13,000 service hours to the organization annually.
• Coordinate with Facilities, Family Development, Youth Development, and Development departments to discover, develop, and maintain current information on volunteer opportunities for groups.
• Serves as primary contact for special event service opportunities which require a high level of volunteer involvement, including (but not limited to) Operation Food Search’s Shop Out Hunger event and Kingdom House’s annual Golf Tournament, Back To School Event, and Affordable Christmas Shop.
• Fields and responds promptly to all communications regarding group volunteer requests.
• Maintains all files and forms according to established procedures and assists with maintaining volunteer program certification through the United Way.
• Captures and analyzes volunteer demographics to communicate most current needs and trends; works in concert with departmental staff to maintain information in volunteer management software (Volgistics).
• Publishes, in concert with Coordinator of Individual Volunteers, monthly volunteer newsletter featuring the contributions and accomplishments of individual and group volunteers as well as available service opportunities
• Coordinates, in collaboration with department staff, regular appreciation events recognizing organization’s volunteers
• Promotes Kingdom House and recruits volunteer groups through fairs, presentations, social media, and electronic communication with universities, businesses, churches, and other nonprofit organizations.
• Works closely with departmental staff to assess organizational volunteer needs and implement new processes
• Ensures that volunteers work in a safe, healthy, and supportive environment
• Collaborates with other local organizations in order to foster increasing cooperation among agencies and present Kingdom House as an expert volunteer engagement resource in the St. Louis region and beyond.
• Provides regular reports about volunteer activity in a timely manner to the Director of Volunteer Engagement & Service Learning. Records group information and tracks service hours on monthly and annual basis.
• Participates in departmental and organizational meetings and activities.
Urban Forum (25%):
• Together with departmental staff, continually develops and revises a robust body of curricula focusing on issues associated with poverty and marginalized communities that produces knowledgeable, conscientious, and active citizens.
• Collaborates internally with program staff to assess program needs in order to address topics that are relevant to the organization and those whom it serves.
• Networks externally with primary stakeholders (churches, universities, nonprofits, and businesses) to inform constituents of educational opportunities and build appropriate curricula based on stakeholder’s mission and values and organization’s expressed needs.
• Coordinates service projects and facilitates education/reflection sessions for on-site service learning programs that enable both youth and adult volunteers to learn more fully from their volunteer experience as well as explore avenues for future engagement with regard to service and social justice issues.
• Facilitates sessions/workshops at offsite locations for youth and adult participants that raise awareness of and increase knowledge regarding social justice and community issues, connect to the organization’s (church, university, nonprofit, and/or business) mission and values, and provide resources for further learning and action.
• Collects feedback from Urban Forum in order to measure effectiveness of curricula as well as impact of the program on participants.
• Bachelor’s degree in education, social work, nonprofit management or equivalent experience preferred
• Prior experience in volunteer engagement or volunteer programming preferred
• Previous experience developing and facilitating curriculum on a variety of social justice issues/topics for people of all ages
• Exemplary organizational, planning and time management skills, as well as ability to manage a varied number of tasks and projects at one time
• Must have the skill and ability to be able to interact with diverse groups of people
• Ability to work as a part of a team of mission-oriented staff who partner with a variety of volunteers to provide holistic services to families participating in Kingdom House programming
Physical Demands/Working Conditions:
• Occasional evening, regular Saturday and occasional Sunday work hours
• Travel may be required for meetings with individuals or groups
• Moderate physical effort with handling of supplies/materials (20-30lbs) on a frequent basis
• Driving of cargo/passenger van for events (Back to School, Affordable Christmas Shop, etc.)
This position is full-time, exempt. Full-time Kingdom House employees are eligible for vacation, personal and holiday benefits, as well as health and dental benefits.
Kingdom House considers qualified applicants for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.
Open until filled; first reviews begin immediately.
Interested applicants should send cover letter, resume and salary history to: email@example.com with “Coordinator of Group Volunteers” as the subject line.