Receptionist/Administrative Assistant

Department: Administration
Supervisor: President/CEO
Status: 30 – 40 hours per week

Position Summary: Works under general direction managing the reception desk, primarily answering the telephone and greeting and directing participants (clients) and visitors. Performs varied and increasingly responsible administrative support as required. Maintains client confidentiality.

Duties & Responsibilities:
• Greet participants, visitors and staff coming into Kingdom House and/or the St. louis Community Credit Union micro-branch
• Direct/redirect visitors to their desired destinations as needed
• Manage secure exterior doors
• Answer telephone professionally and direct calls appropriately
• Take telephone messages when necessary and relay to intended recipients
• Maintain daily participant sign-in log
• Ensure that donation receipts are completed when donors bring in material goods
• Manage the participant queue during Market and Bodega hours
• Inform Finance Associate when front desk office supplies are needed
• Kingdom House staff partner with individual and group volunteers, who provide over 25,000 service hours to the organization annually. As such, the successful employee will work collaboratively with organizational leadership, co-workers, volunteers, and colleagues from within and outside the organization to deliver and support holistic, client-focused programming.

Qualifications:

  • Must be high school graduate or equivalent, some college course work preferred
  • Must have at least one year of general office experience
  • Must be courteous and tactful in all dealings with people and have the ability to develop and maintain effective working relationships with others
  • Must be computer literate – familiar with G Suite, Word and Excel – and be willing to improve computer skills to perform necessary tasks
  • Must possess ability to multi-task and work independently
  • Must be able to dress in business casual attire appropriate for office work

Disclaimer: This document does not create an employment contract. Employees are employed on an “at will” basis and may be terminated at any time for any reason or no reason.

HOW TO APPLY
Please send a resume, cover letter and salary history to jobs@kingdomhouse.org. In subject line, please write “Receptionist.”

Senior Programming Coordinator

Department: Senior Programming
Supervisor: Director of Senior Programming
Status: Full-time (40 hrs/wk)

Position Summary:  Senior Programming is a growing segment of Kingdom House currently consisting of the Senior Companion Program (SCP) and the Senior Resiliency Fund (SRF). The Senior Programming Coordinator works closely with the Senior Programming Director, the Administrative Assistant and financial social workers from the Family Development Department to coordinate and facilitate all programming that specifically serves older adults in the community.

Duties:
• Assists with identifying active, low-income people 55+ seeking community volunteer opportunities.
• Assists with identifying socially isolated older adults in the community in need of a friendly visitor and matches them with the appropriate volunteer.
• Assists with identifying family caregivers of older people in need of respite services by maintain relationships with community partners.
• Assists with marketing, outreach, recruitment and retention of program participants.
• Interviews new clients and volunteers to determine abilities and needs. Completes required intake paperwork. Maintains and updates program participant information and relays this information to the Administrative Assistant.
• Arranges and adjusts schedules for volunteer companionship/respite visits.
• Conducts ongoing monitoring of the volunteer/client relationship, volunteer participation and client or caregiver satisfaction.
• Alerts Department Director to issues that can affect the well-being of program participants.
• Represents and promotes senior programming in the community through Health Fairs, public speaking engagements, and other assigned events.
• Provides referrals to community partners
• Manages all participant referrals and waitlists in an ongoing and organized fashion
• Updates and reports accurate data for the purpose of ensuring data integrity and outcome-driven programming
• Co-Facilitates and schedules Senior Resiliency Fund meetings
• Coordinates with Department Director, financial social workers for SRF intake, savings check-ups, benefits check-ups (and follow ups).
• Participates in staff meetings, program meetings, strategic planning, and other community meetings as required.
• Attends required trainings and recommended professional development and networking opportunities to advance personal and organizational capacity.
• Provides occasional backup to other department staff, e.g. conducting additional groups during colleagues’ vacation or illness.
• Other duties as assigned.

Qualifications:
• Minimum of Bachelors in Social Work or equivalent degree required.
• Minimum of one year experience working with older adults, particularly one-on-one in a social service environment
• Minimum of one year experience facilitating groups, especially psychoeducational groups
• Basic knowledge of aging, caregiver supports, program coordination
• Must have a working vehicle and insurance for home visits
• Must be able to submit to a physical, including TB test, and a full background check
• Able to enthusiastically facilitate discussion and connect with individuals in a group environment
• Excellent organizational skills and detail-oriented
• Excellent public speaking, written, technological, verbal and interpersonal communication skills
• Flexibility and willingness to adapt role as needed, especially as the project evolves
• Able to work in a fast-paced, dynamic, collaborative environment
• Must be able to work independently and work with minimal supervision in the field
• Able to adhere to confidentiality laws and handle sensitive information
• Provide ethical and sound judgment when advocating and servicing clients in need
• Experience working with underserved and diverse populations
• Ability to work a flexible schedule and occasional non-traditional hours (evenings)
• Basic knowledge of St. Louis Aging Network Services and Supports
• Previous experience with financial services and products a plus
• Skilled at taking initiative, problem solving and working independently
• Patient and compassionate

Disclaimer: This document does not create an employment contract. Employees are employed on an “at will” basis and may be terminated at any time for any reason or no reason.

HOW TO APPLY
Please send a resume, cover letter and salary history to jobs@kingdomhouse.org. In subject line, please write “Senior Programming Coordinator.”

Development Assistant/Special Events Coordinator

Department: Development
Supervisor: Development Director/Executive Director
Status: Part-Time (30 – 35 hours per week)

Position Summary: Under the direction of the Development Director, this position supports the development department by providing administrative support for fundraising and resource development. This position is responsible for planning and implementing special events (e.g. Spring Bling, Golf Tournament & Dinner Auction, Trivia Night, etc.) and special projects (e.g. Champion Event, etc.) The Development Assistant/Special Events Coordinator will be a communications and event planning professional who enjoys working closely with staff and volunteers and is passionate about the Kingdom House mission.

Duties & Responsibilities:
• Provide administrative support for fundraising and resource development
1. Donor tracking and reports using Easyware
2. Send thank you letters
• Plans and implements fund raising and friend raising events including support of securing donations and sponsorships
1. Coordinate committee meetings and communicate with committee members
2. Work with graphic designer on promotional materials
3. Develop sponsorship materials
4. Publicize events (social media, e-blasts, press releases, online calendars)
5. Solicit sponsors and donors for events
6. Coordinate and communicate with attendees
7. Coordinate auctions
• Kingdom House staff partner with individual and group volunteers, who provide over 25,000 service hours to the organization annually. As such, the successful employee will work collaboratively with organizational leadership, co-workers, volunteers, and colleagues from within and outside the organization to deliver and support holistic, client-focused programming.
• Other duties as assigned.

Qualifications:
• Bachelor’s degree and/or related experience in public relations and/or marketing
• Solid organizational skills, attention to detail, and ability to multitask
• Excellent in oral and written communication skills
• Support development and provide excellent communications and care to donors
• Possess the ability to work under tight deadlines
• Software proficiency in a variety of programs (Word, Excel, MaestroSoft, Photoshop, MailChimp, Picasa).
• Experience with donor management software is highly desirable
• Experience working with graphic designers is highly desirable
• Experience in basic financial accounting
• Ability to work independently as well as part of a team
• Creativity and flexibility are essential
• Must be diplomatic and have the ability to work well with people at all levels
• Occasional work on weekends and evenings

Disclaimer: This document does not create an employment contract. Employees are employed on an “at will” basis and may be terminated at any time for any reason or no reason.

HOW TO APPLY
Please send a resume, cover letter and salary history to jobs@kingdomhouse.org. In subject line, please write “Special Events Coordinator.”

After School High School Tutor

Department: Youth Development
Type of position: part-time, $10 per hour
Hours: 15-20 hours/week
Supervisor: Yvonne Maldonado Hart, Director of Youth Development

Position Description:
Kingdom House is searching for tutors for its high school program, Kingdom Academy. Kingdom Academy supports students as they work towards high school graduation, and provide services that will assist them in preparing for post-secondary education and the work force. High School students attend group homework sessions on weekday afternoons and evenings. Tutors will be expected to help students with homework assignments, test prep, and developing study skills.

This position would be scheduled 15-20 hours a week primarily on Monday, Tuesday, Wednesday, and Thursday afternoons and evenings. Occasional Fridays and Saturdays may be assigned. After School hours are 3:00pm to 7:30/8:00pm.

Qualifications
• Currently working on or obtained a bachelor’s degree
• Competent in a variety of high school subjects (especially science and math)
• Enjoys working with high school age students
• Previous experience tutoring and/or mentoring youth

HOW TO APPLY
Please send a resume, cover letter, and salary history to jobs@kingdomhouse.org. In subject line, please write “High School Tutor.”